Nearly thirty questions covering scheduling, products, frequency, service areas, and our guarantees — based on what our customers actually ask. If your question isn't here, reach out directly and we'll answer it.
What's included, what we use, and what to expect on the day.
A standard residential window cleaning includes:
We use professional-grade squeegees, microfiber cloths, and pH-balanced cleaning solutions safe for tinted glass and surrounding surfaces.
Yes. We clean both interior and exterior glass on every standard service. You can also book exterior-only if you prefer — common for second-story homes or after a storm.
Yes. Screen cleaning, sill detailing, and track vacuuming are all part of the standard service for removable screens. For damaged or warped screens, we also offer on-site screen repair and replacement.
We use professional pH-balanced cleaning solutions that are non-toxic and safe around pets, children, and plants. For most jobs we use a simple soap-and-water solution with deionized water for streak-free results.
We avoid ammonia-based cleaners that can damage tinted glass or window seals over time.
A standard 2,000 sq ft single-story home with about 20 windows typically takes 1.5 to 2.5 hours. A larger 2-story estate with 40+ windows can take 4 to 6 hours. Commercial storefronts are usually 30 minutes to 1 hour. Your written estimate will include a time window so you can plan your day.
You don't have to be. Many of our customers leave a key, gate code, or arrange access through a property manager. We're licensed and insured, and our team is uniformed and background-checked. If you'd prefer to be home, that's perfectly fine too.
For exterior cleaning we need clear access to all sides of the home — including any pathways behind landscaping, side gates, or pool areas. For interior, we'll need entry to each room with windows. We bring all necessary ladders, water hoses, and equipment; you don't need to provide anything.
Where we work, how to schedule, and what to expect on the calendar.
Trip's Windows serves the following Los Angeles communities and neighborhoods:
We also service select Orange County cities. If you're not sure whether we cover your address, just call (310) 363-0781 — most of the Westside and South Bay is within our standard service area.
For most residential jobs we can typically schedule within 3 to 7 business days. Same-week and next-day service is often available — particularly for smaller jobs and recurring customers. Commercial accounts can be set up on a fixed weekly or monthly schedule.
You can request a free estimate through our online quote form and we'll respond same-day. To schedule the actual appointment, we'll typically follow up by phone or text to confirm timing. If you'd rather skip the form, just call or text (310) 363-0781.
Yes, we offer Saturday appointments. We're closed Sundays. Our standard hours are Monday–Saturday, 8:00am–6:00pm.
We ask for at least 24 hours' notice to cancel or reschedule whenever possible, but we understand life happens. Just call or text us as soon as you know — we'll work with you to find a new time that works.
Beyond standard window cleaning — multi-story, post-construction, hard water, skylights, and more.
Yes. We routinely service two- and three-story residential homes using extension ladders, water-fed pole systems, and proper safety equipment. For taller commercial buildings (4+ stories), we partner with specialized rope-access teams when needed.
Yes — post-construction window cleaning is a specialty of ours. New construction and renovation work often leaves stickers, paint overspray, plaster dust, and adhesive residue on glass. We use razor scrapers (carefully, on un-tempered glass), specialty solvents, and detail-cleaning techniques to bring windows back to factory clarity.
In many cases, yes. Hard water stains caused by sprinkler over-spray, ocean salt, or mineral deposits can usually be removed with specialty acidic cleaners and polishing compounds.
Severe etching that has penetrated the glass is sometimes irreversible — we'll evaluate during the estimate and tell you honestly what's possible.
Yes — skylights, atriums, transom windows, and other awkward glass are part of our standard service. We use water-fed extension poles and specialty equipment for hard-to-reach panes.
Yes. In addition to window cleaning we offer:
Many customers bundle services to save on a single appointment.
How often you should schedule, and how the LA climate affects everything.
Most Los Angeles homeowners benefit from twice-a-year cleaning — typically once in spring (after winter rain and pollen) and once in fall (before holiday entertaining).
Homes near the coast — Venice, Santa Monica, Pacific Palisades, Manhattan Beach — often need quarterly service because ocean salt spray builds up faster on glass.
Los Angeles has minimal rain, heavy seasonal pollen (especially in spring), constant fine dust, and ocean salt within several miles of the coast.
Generally no. Rain itself is purified water and will not leave streaks on properly cleaned glass. The marks people see after rain are usually from existing dust on the glass mixing with raindrops, or from runoff carrying dirt from rooflines.
After a Trip's cleaning, mild rain typically leaves clean glass intact. Heavy rain or wind-driven storms can leave some spotting that's easily addressed.
Spring (April–May) and fall (September–October) are the most popular windows because they bracket the dustiest and rainiest periods. Coastal customers often add a third cleaning in mid-summer.
That said, we work year-round and any time of year is a good time to schedule — winter is actually a great option to refresh windows before holiday entertaining.
Marine air carries microscopic salt particles that settle on glass within hours. Combined with morning marine layer (fog), salt creates a cloudy haze that's much more visible than ordinary dust. This is why Venice, Santa Monica, and Manhattan Beach homes typically need 3-month intervals while inland Brentwood or Beverly Hills can stretch to 6 months.
Insurance, guarantees, and how we make sure you're in good hands.
Yes. Trip's Window Services is fully licensed in California and carries general liability insurance on every job. Insurance certificate available on request — just ask. We've been family-owned and operated in Venice, California since 2020.
Our 48-hour re-clean guarantee is the Trip's promise: if you're ever dissatisfied with any area of the service, let us know within 48 hours and we'll come back and re-clean at no additional charge. No questions, no haggling, no fees.
In the rare event of accidental damage, we cover it. Our general liability insurance protects your property from the moment we arrive until we leave. In nearly five years of operation we've maintained a near-spotless track record because we hire carefully and train thoroughly.
Yes. Every Trip's Windows team member is background-checked, uniformed, and trained on our service standards. You can identify our crew by their Trip's Windows polos and our branded blue van.
Trip's Window Services was founded in Venice, California in 2020. We're a family-run business that started serving the Westside and has grown to cover most of greater Los Angeles and parts of Orange County.
Yes. We have hundreds of 5-star reviews on Google and can provide additional references on request. We're proud to count residential homeowners across the Westside as well as commercial brands like Chipotle, Lululemon, Aesop, Starbucks, CVS Pharmacy, and many others among our regular clients.
If your question isn't on this page, call us, text us, or send a quick message — we typically respond within a few business hours.